Chef-Owners, please look for critisism & save your business

The trouble with us chef-owners is, that we rather be ruined by praise than be saved by criticism.

When a chef-owner starts his day by calling last nights guest to learn how his guests really enjoyed themselves, he better be prepared for surprises...

The same guest who last night kissed him goodbye and told him they loved everything and that they would soon be back again, now tell a whole other story in the privacy of their home and on the phone.

Listen, listen , listen to your guests, make appropriate corrections and continue to be successful.