$20 on the Floor

I worked in a classy steak house chain when I was going to college. One day our new manager stapled a $20 bill to bottom of a coaster and left the coaster in a hallway all of the waiters and buspeople passed by while going to and from the kitchen and bar area.

After several minutes a senior waiter picked up the coaster. Of course the waiter proceeded to tell a number of the other employees and that story has stayed with me for over twenty years. Now I never pass a piece of garbage in any work place without stopping to pick it up!

There are many ways to teach and reinforce the core messages we want our staff to learn. Maybe it is worth $20 to connect with some of your team?